FAQs

I need help! How can I get it?

Use Discord. Use email stfchelp@gmail.com or telegram channel for your questions.

How can I get trial access?

Use Discord channel for registration and get 5 trial days. Use telegram channel for registration and get 5 trial days.

I don't want use telegram or Discord for get trial.

Enter login: demo and password demo to bot and use it in demo mode.

I can't use telegram. Where i can get trial access?

Use Discord for registration and get 5 trial days. Use email stfchelp@gmail.com for your request. We help you ASAP.

That difference between demo and trial and full mode?

Full mode - you can use all features.
Trial mode - you can use all features but only 5 days
Demo mode - you can use only 2 docks. Limit for hunt - 50 NPC for dock. After 2 hours bot will be close you need start it again. Advanced info about enemy station - not available. Disabled algo for BORG CUBE and Mantis

How can I get started using Startrek Fleet Command Bot on my PC?

Please refer to the Quickstart Guide and Help Page for detailed information on how to get started.

I started "Star Trek Fleet Command" and get error "Failed to login, please try again";

• Check what you started and logined to Star trek Fleet Command Bot (STFCBot);

• Disable antiviruses and firewalls;

• Run Star Trek Fleet Command launcher, press Option and Repair client;

• Run Star trek Fleet Command Bot (STFCBot) again and choose "Using Native Windows Game Client";

How i move settings for Startrek Fleet Command Bot (STFCBot) to another computer?

• Copy file config.json from STFCBot folder to other;

• Run Startrek Fleet Command Bot as usual;

How starbase raid works in Startek Fleet Command Bot (STFCBot)? (Video comming soon)

• Destroy shield in starbase and wait 10 minutes;

• Open "Advanced Cockpit"->"Special Missions"->"Base Raid";

• Send any ship attack enemy starbase;

• Choose ships for raid;

• Press "Go Raid" button;

How scheduler works in Startek Fleet Command Bot (STFCBot)? (Video comming soon)

• Save dock profile(Set NPC counter, repeat counter, repair etc);

• Choose dock profile in scheduler, Choose ship - it must be free and not be set in any dock;

• Choose a system for warp and where it will be NPC hunt;

• Choose time. (using 24h mode);

• Press button "Schedule";

• Restart bot;

Where can I submit issues, feedback and comments that I want to report?

Good, you can do it send email to stfchelp@gmail.com or use Discord We will respond as soon as possible. Please be sure to follow these guidelines and the ones on the issue template before sending anything:

• Check if your system matches all the system minimum requirements;

• Check if the issue is meaningful for the team;

• Search in FAQ to see if your issue was already submitted;

• While reporting issues, don't forget to include details about your system (OS, CPU, GPU, etc.), as well as the startrek.log file.

• Use understandable English. It doesn't need to be perfect, but clear enough to understand your message;